Five Chick-fil-A employees walking and talking outside a restaurant, some smiling, wearing red shirts and nametags.

Hi Shift Leaders!

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Hi Shift Leaders! 〰️

Order Teamstyle Uniforms

Order Shoes (Store 01814)

Time Punch Adjustments

Download Nation

Team Lead Application

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What is a Shift Leader?

A Shift Leader is someone who is leading operations to the best possible result.

To give the best experience in Fredericksburg
Always your best, ALWAYS
Faithful, Authentic, Stewardship, Teachable (F.A.S.T)

Org chart showing hierarchical management structure with roles including Operator, Operations Director, FOH Director, BOH Director, Marketing Director, Team Leads, Shift Leads, Champ, and Team Members.

Funnel diagram labeled 'Operational Funnel' with five stages: 1. Food Safety - SAFE Food First, 2. Stop, Drop, & Serve - Guest First Mentality, 3. Quality - A+ Food and Service, 4. OAS & SOS - Fast & Accurate, 5. Checklist - Set-up for Success. Text at the bottom says, 'Do the right thing at the right time'.